In a flawless
world, you would have an infinite budget to marketplace your business in order
to catch new customers & increase sales. You could purchase lots of offline
and online advertising, run campaigns to build traffic in store & online, &
launch a proactive public relations drive to increase your product or brand's perceptibility
& awareness. But this is not a perfect world. Convincingly, most small
businesses & even many mid-sized companies have more great ideas on how to push
their wares than accessible resources.
So where do
you initiate if you are looking for more clients? Learning to produce new sales
leads is a vital skill for a businessperson. Even if you do not consider yourself
a salesperson in the common sense of the Willy Loman personality from Arthur
Miller's play Death of a Salesman, you want to understand that the
possibilities for finding innovative customers sort from cold calling names
from the telephone book to buying lists of possible customers to using newer
Internet techniques like SEO to drive new business to your web site.
The
following pages will probe into how to bearing market research to recognize
your target audience & their needs, how to control which lead generation
techniques are finest to broaden your sales horizons, & how to surge sales
by following numerous strategies to trade additional products &/or services
to existing clients.
How to Get New Customers &
Increase Sales: Comprehend Your Target Audience
Before you
can discover new customers & increase sales, you must understand who your
customer is, what cost proposition you offer to clients, & what your
competition is presently offering in the market & where there are gaps for
a fresh entrant. In other words, you must to do some market research -- whether
that means employing an outside firm to do the leg work or trying to do it
yourself. There is an underlying disconnect between your inspiration to
increase sales & your client's motivation to solve their difficulties.
In order to surge
sales, many businesses consider the only way is to catch new customers, but a
number of specialists say that this approach leaves out an apparent potential
source of fresh sales. It is much easier to get a prevailing customer to purchase
from you than to convince an original customer to take the plunge. "They are
forgetting about low dangling fruit -- their existing customer base," says
Oster young. "If I want to increase sales, the number 1 place to go is the
existing client base. They now trust you."
Here is how to increase sales with
your existing buyer base:
Package
products. You can "pack" a
few products or services together for a superior price to attempt to get an
existing buyer to try some of your other contributions.
Try the
"upsell." Convince your
sales staff to go back to existing customers & try to sell those customers
related products & services. A common instance is a warranty, Oster young
says. Think of how many times you have purchased electronics & a sales
person has tried to sell you on a prolonged service plan. Customers at times
take the bait.
Offer inside
information. If a client is eyeing a product but almost to put it back on the bookshelf,
make sure you let them know that the product is profitable on sale the next week.
If you monitor your websites online shop cart, you may e-mail an existing
customer who did not complete a sale & offer them a discount to complete
the purchase.
Think about client
rewards. Like the airlines have done with everyday fliers, there is no reason a
trivial business cannot reward good customers with a reliability program. Offer
a rebate on their birthday or for every ten purchases give them 1 for free.
Hence even
for a simple sale, process becomes very crucial and defining plays a very
crucial roles.